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When we talk about haircare, we usually jump straight to the strands – but healthy hair actually starts at the root. Yep, we’re talking about your scalp.
Think of it like this: your scalp is the soil your hair grows from. What's more, scalp is skin - if it’s dry, irritated, oily or neglected, it affects everything from your hair’s texture to its ability to grow.
That’s why scalp care is just as important as your regular shampoo-conditioner-treatment routine – and if you’ve been skipping it, now’s the time to change that.
Let’s take a look at why your scalp deserves some TLC, what might be throwing it out of whack, and how to give it the love it needs ✨
Your scalp is living tissue – an extension of your skin, filled with follicles, glands, and blood vessels.
When it’s healthy, it creates the perfect environment for hair to grow strong, shiny, and balanced.
But when it’s not? You might start noticing things like:
Basically, if you’re struggling with your hair, your scalp could be the root cause – literally.
And here in NZ, our climate doesn’t always help. Sun exposure, sea salt, chlorine, hard water and indoor heating can all mess with your scalp's natural balance, especially in summer and autumn.
So let’s break it down and talk about what might be happening up top.
Scalp issues are more common than most of us realise – and no, it’s not just about dandruff.
Your scalp can be dry, oily, flaky, sensitive, or even a mix of several things. Understanding what you're dealing with is key to choosing the right solution.
This is typically caused by external stressors: sun exposure, chlorine, indoor heating, or even shampoos with harsh sulphates.
You might feel tightness, itchiness, or see dry, white flakes that sit loosely on your scalp. This isn’t dandruff – it’s dehydration.
If your scalp feels like your skin does after a windy day at the beach, it probably needs moisture, not medicated treatment.
If your hair gets greasy within 24 hours, you're likely overproducing sebum (your scalp's natural oil).
Surprisingly, this can be caused by washing too often – stripping oils too frequently can make your scalp go into overdrive to compensate.
It can also be hormonal or genetic, so gentle rebalancing is key – not harsher washing.
This is a common but often misunderstood condition.
True dandruff is caused by a microbe called Malassezia which lives naturally on the scalp. For some people, it multiplies quickly, feeding on scalp oils and leading to inflammation and the formation of sticky, yellowish flakes.
Unlike dry scalp flakes, dandruff flakes are often oily and harder to brush off. It usually requires an anti-fungal or anti-dandruff shampoo to reset the balance.
Some people experience burning, tingling, or irritation after using certain products.
If this is you, it could be a sign of ingredient sensitivity (like fragrances or sulphates) or even an allergic reaction. Heat styling, colouring, or chemical processing can also cause scalp sensitivity over time.
If your scalp reacts to everything, look for calming, dermatologically tested formulas without unnecessary additives. Trying a sulphate-free care range might be a good place to start!
Keep reading - should you be using a sulphate-free shampoo?
Using lots of styling products (hello dry shampoo, mousse, serums...) without regularly detoxing your scalp can lead to congestion. This might feel like your roots are heavy or coated, and can also block healthy hair growth.
A once-weekly scalp exfoliant or clarifying shampoo can do wonders here, especially if you style often.
Yep, just like your face, your scalp can be oily at the roots and dry or flaky around the hairline.
This is super common in transitional seasons or with inconsistent haircare routines. Treating it takes balance: gentle cleansing and targeted hydration where needed.
The good news? Scalp care doesn’t have to be complicated – just intentional.
Here are some of the best ways to restore balance and keep your scalp happy and healthy:
A common mistake is picking a shampoo based on how your hair looks at the ends – when it should really be based on your scalp.
If your roots are oily, use a balancing or purifying shampoo. If your scalp is dry or irritated, reach for something soothing and sulphate-free.
Coloured hair? Go for a formula that protects both your scalp and your tone (we love Pureology and Matrix - they cater to both!).
Every scalp is different, but most only need washing 2–3 times per week.
If you wash too often, you could strip away the natural oils your scalp needs to stay hydrated. Try spacing out your wash days and see how your scalp responds – and use dry shampoo in between if needed.
Want to find out how often you should be washing your hair? Check out our blog for some quick insights!
This one’s easy, free, and genuinely effective.
Massaging your scalp boosts circulation, helps shift buildup and encourages healthy hair growth. Use your fingertips in small circular motions (or a scalp brush if you’re feeling fancy).
Bonus points if you spend 1–2 minutes on this during each wash!
Just like your skin, your scalp can benefit from regular exfoliation.
A clarifying shampoo or dedicated scalp scrub will help lift away dead skin, oil, and leftover product. This is especially helpful if you use styling products often or have hard water at home.
If you’re prone to sensitivity, choose a gentle exfoliant made with botanical actives or fruit enzymes.
Scalp oils, serums and lotions are great tools for rebalancing or calming your skin. Apply them directly to the scalp and let them work their magic.
From anti-dandruff toners to hydrating serums and pre-wash oils, there’s a treatment for every scalp type. The trick is consistency – most treatments work best when used regularly for a few weeks. (We’ll share some of our faves in a bit!)
Yep, your scalp can get sunburnt – and it hurts!
If you're out in the sun often or rocking a part-line, consider a scalp-specific UV protectant spray or wear a hat when you can. It helps prevent flaking, dryness, and inflammation.
If you have a sensitive or reactive scalp, check your labels.
Sulphates, alcohols, synthetic fragrance and even some essential oils can trigger irritation for some people. This is especially common if you're using lower grade supermarket versions.
Stick to gentle, fragrance-free or naturally derived options to minimise flare-ups. Professional grade products use better quality ingredients, more targeted options and are generally far more gentle on your hair and your scalp!
Don't believe us? Have a look here for insights on why salon-grade products pack more of a punch!
A healthy scalp isn’t just about what you put on it. Staying hydrated, eating omega-rich foods (like salmon, walnuts and flaxseeds) and getting enough zinc and vitamin E can support scalp health from the inside out.
Stick to a simple, consistent routine and listen to your scalp. If it feels tight, itchy, or greasy, that’s your sign to tweak what you’re doing.
Next up? Let’s talk products – because the right ones can seriously change your scalp game.
Now that we’ve covered the what and the why, let’s get into the good stuff: products that actually work.
Whether you’re tackling flakes, excess oil, irritation, or product buildup, these are some of our most-loved formulas for getting your scalp back in balance:
For dry or flaky scalps:
For oily scalps or product buildup:
For dandruff or stubborn flakes:
For scalp soothing and daily support:
Remember: everyone's scalp is different, and it might take a little trial and error to find your holy grail. But once you do? Total game-changer ✨
Need help picking the right one? Drop us a message or explore the full scalp care range online now.