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Referral Program

Refer a Friend & Get Rewarded!

At Holy Grail Haircare, we believe that premium hair products shouldn’t come with a premium price tag.

Our mission is to make salon-quality haircare affordable and accessible for Kiwis - so on top of our everyday huge discounts off RRP, we’re giving our loyal customers a chance to save even more with our Refer-a-Friend program.

💸 Earn a $5 voucher when your friend makes their first purchase! 🎉

It’s simple: share the love, spread good hair days, and earn rewards! When you refer a friend, they’ll get an exclusive discount on their first order, and as a thank-you, you’ll score a $5 voucher for your next purchase.

How It Works:

✔ Sign up for our referral program
✔ Make a purchase and receive your unique referral code
✔ Share your code with friends who haven’t shopped with us before
✔ They save, you earn money back for every successful referral

💡 The more friends you refer, the more you save!

Why Refer Your Friends?

Big savings: Your friend gets a discount, and you get a $5 voucher to treat yourself!
No limits: Earn multiple vouchers by referring more friends
Easy & hassle-free: No complicated sign-ups, just share & save
Support local: Help fellow Kiwis discover authentic professional haircare at unbeatable prices

Already a Customer? Here’s How to Join the Referral Program

If you’ve shopped with us before and want to start earning rewards, joining the Refer-a-Friend program is easy!

How to Get Your Referral Code:

📧 Step 1: Email us or contact our support team to let us know you’d like to join.

✅ Step 2: We’ll quickly verify your previous order.

📩 Step 3: Once confirmed, we’ll send you an email with your unique referral code so you can start sharing and saving!

Happy shopping, and thanks for being part of the Holy Grail Haircare community! 💖

Referral Program Terms & Conditions

Key Definitions:

A referrer is an existing Holy Grail Haircare customer who shares their referral code.
A referee is someone using a referral code for the first time and has never placed an order on our site before.

How It Works:

Referral codes are 6 alphanumeric characters and unique to each referrer.

A successful referral requires:

1️⃣ The referrer has an active referral code.
2️⃣ The referee is a new customer (i.e., their email has never been used to place an order).
3️⃣ The referee spends $50 or more on products (excluding shipping).

The $50 minimum spend does not include delivery charges.

Voucher & Reward Details:

💸 Referral Reward: Each successful referral earns the referrer a $5 voucher to use on their next purchase.

Vouchers cannot be exchanged for cash and are valid for one-time use only.
Referral vouchers will only be issued after the referee completes a successful checkout.
Vouchers remain valid until the referral program officially ends or as otherwise stated.

Important Notes:

🚨 Fair Use Policy: Any fraudulent activity (e.g., multiple email accounts linked to the same person) will result in forfeited vouchers and benefits.
🛠 Program Changes: We reserve the right to modify, suspend, or cancel the referral program if necessary, but any changes will be made with fairness in mind.
📜 Privacy First: Your personal information is used solely for tracking referrals and rewards.

By participating in the Refer-a-Friend program, you agree to these Terms and Conditions. If you do not wish to abide by them, you will not be eligible for referral rewards.

Terms and Conditions

A referrer is defined as an existing customer who gives out their referral code to potential, future Holy Grail Haircare customers.
A referee is defined as a person who uses a referrer's referral code, and is someone who has not used their email address previously to place an order on the Holy Grail Haircare site.
Referral codes are 6 Alpha-Numeric characters.
A successful referral requires for these three conditions to be met: i) you have a referral code, ii) your email address has not been used on the site previously to place an order, iii) you spend $50 or more on products on the site (excludes shipping).
The minimum spend of $50 does not include delivery charges.
Vouchers issued are not exchangeable for cash, and every voucher can only be redeemed once.
All vouchers are valid for use until this referral programme officially ceases, or otherwise stated.
Vouchers earned by referrers will only be granted after the referees' successful checkout.
All personal information given to will only be used for purposes of carrying out the referral programme and keeping track of rewards earned.
Any fraudulent/suspicious activity (e.g. multiple email accounts linked to the same person) will result in the vouchers and benefits being forfeited.
We reserve all rights to suspend, cancel, or make amendments to the Referral Programme without notice. However, any changes made will only be done out of absolute necessity.

By participating in the programme, you understand and agree to these Terms and Conditions. If you do not wish to abide by the Terms and Conditions, you will not be eligible for the benefits of the Referral Programme